Service: Item -
Secret Shopping Audit
Our Regular Rate:
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Are your employees following established procedures regarding the sales process, customer service, internal training, public & investor relations, marketing & branding consistency, etc.? If not, it is often due to employee handbooks, procedure manuals, and systems integration being neglected. Using the "secret shopper" method, also known as mystery shopping, we pretend to be a customer of your business and report back with the detailed eye-opening results. We can then update or develop such tools and then train your staff on how to interpret and apply the guidelines approved by management. Know what your customer experiences when dealing with your company. It's often an eye-opening revelation.
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Members Only Offer
2022 Winter Special
First-time clients of this service receive the posted discount for any order placed during the offer period using the coupon code shown below. Service must be booked and/or prepaid by the offer expiry date. To secure the promotional rate now, click on the Order button above, then enter the following coupon code on the last page of the checkout to secure your discount.
The service must be commenced within 30 days.
This special melts away on the first day of spring so take advantage today before it's packed away with the snow shoes.
March 20, 2023
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To request more information on this specific service, and to inform us about your needs so we can prepare a proper quote, please complete the Service Intake Form by clicking on the button below (note: if it is not clickable, then use the General Request for Quote form by clicking the button in the top margin).
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