Secret Shopping Audit
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Are your employees following established procedures regarding the sales process, customer service, internal training, public & investor relations, marketing & branding consistency, etc.? If not, it is often due to employee handbooks, procedure manuals, and systems integration being neglected. Using the "secret shopper" method, also known as mystery shopping, we pretend to be a customer of your business and report back with the detailed eye-opening results. We can then update or develop such tools and then train your staff on how to interpret and apply the guidelines approved by management. Know what your customer experiences when dealing with your company. It's often an eye-opening revelation.
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Note: Not all services can be self-ordered through this Order Now button; such services will be invoiced directly. For all credit card payments, a fee of 3% will be included in the Tax line item at checkout to cover our merchant processing costs. Upon request of an invoice, this transaction fee can be avoided by paying directly by e-transfer.
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2021 Spring Special
First time clients of this service
First-time clients of this service receive the posted discount for any order placed during the offer period using the coupon code shown below. Service must be booked and/or prepaid by the offer expiry date. To secure the promotional rate now, click on the Order Now button, then enter the coupon code on the last page of the checkout.
The service must be commenced within 30 days to be valid.
This special blossoms on the first day of summer
June 20, 2021
so take advantage today before it hops away with the bunnys.
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