Reputation Management

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Reputation Management

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Description

Service: Item -

B5

Do you know what is being said about you, your employees, and your business online? Are the negative reviews costing you business? Are they even legitimate complaints and have you dealt with them online or off? Are the whiners even real people or are they your competitors trying to destroy your business reputation using online tactics? Do you have someone actively seeking out and combating negative online posts? If not, we can help.

Additional Info

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As stated in Wikipedia, Reputation Management refers to the influencing and controlling of an individual's or group's reputation. Originally a public relations term, the growth of the internet and social media, along with reputation management companies, have made search results a core part of an individual's or group's reputation. Online reputation management, sometimes abbreviated as ORM, focuses on the management of product and service search website results. Ethical grey areas include mugshot removal sites, astroturfing review sites, censoring negative complaints, and using search engine optimization tactics to influence results.

With extensive developments in this field of public relations, in-sync with the growth of the internet and social media, along with the advent of reputation management companies, the overall outlook of search results has become an integral part of what defines "reputation" and subsequent to all these developments, reputation management now exists under two spheres: online and off-line reputation management.

Online reputation management focuses on the management of product and service search results within the digital space. A variety of electronic markets and online communities like e-Bay, Amazon and Alibaba have ORM systems built in, and using effective control nodes these can minimize the threat and protect systems from possible misuses and abuses by malicious nodes in decentralized overlay networks.

Whereas, off-line reputation management refers to the process of managing public perception of a said entity out-side the digital sphere using select clearly-defined controls and measures towards a desired result ideally representing what stakeholders think and feel about that entity. Wherein, the most popular controls for off-line reputation management include social responsibility, media visibility, press releases in print media and sponsorship amongst related tools.

We work in harmony with third-party providers to perform the monthly ORM service. By coordinating through ThoughtWurx, you have one invoice and have the benefit of our existing knowledge of your business to ensure a common brand image is presented after your reputation has been better managed. 

Note: Not all services can be self-ordered through this Order Now button; such services will be invoiced directly. For all credit card payments, a fee of 3% will be included in the Tax line item at checkout to cover our merchant processing costs. Upon request of an invoice, this transaction fee can be avoided by paying directly by e-transfer.

Most payments are fulfilled via Square.com. PayPal or Stripe may also be used for some items.

2019 Winter Special

First time clients of this service

Save 25%

First-time clients of this service receive the posted discount for any order placed during the offer period using the coupon code shown below. Service must be booked and/or prepaid by the offer expiry date. To secure the promotional rate now, click on the Order Now button, then enter the coupon code on the last page of the checkout.

 

The service must be commenced within 30 days to be valid.

This special melts away on the first day of spring

March 19, 2020

so take advantage today before it's gone with the rabbits.

WI2019-25

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