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B5

Reputation Management

Online reputation can make or break you

Reputation Management

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Description

Do you know what is being said about you, your employees, and your business online? Are the negative reviews costing you business? Are they even legitimate complaints and have you dealt with them online or off? Are the whiners even real people or are they your competitors trying to destroy your business reputation using online tactics? Do you have someone actively seeking out and combating negative online posts? If not, we can help.

Additional Info

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As stated in Wikipedia, Reputation Management refers to the influencing and controlling of an individual's or group's reputation. Originally a public relations term, the growth of the internet and social media, along with reputation management companies, have made search results a core part of an individual's or group's reputation. Online reputation management, sometimes abbreviated as ORM, focuses on the management of product and service search website results. Ethical grey areas include mugshot removal sites, astroturfing review sites, censoring negative complaints, and using search engine optimization tactics to influence results.

With extensive developments in this field of public relations, in-sync with the growth of the internet and social media, along with the advent of reputation management companies, the overall outlook of search results has become an integral part of what defines "reputation" and subsequent to all these developments, reputation management now exists under two spheres: online and off-line reputation management.

Online reputation management focuses on the management of product and service search results within the digital space. A variety of electronic markets and online communities like e-Bay, Amazon and Alibaba have ORM systems built in, and using effective control nodes these can minimize the threat and protect systems from possible misuses and abuses by malicious nodes in decentralized overlay networks.

Whereas, off-line reputation management refers to the process of managing public perception of a said entity out-side the digital sphere using select clearly-defined controls and measures towards a desired result ideally representing what stakeholders think and feel about that entity. Wherein, the most popular controls for off-line reputation management include social responsibility, media visibility, press releases in print media and sponsorship amongst related tools.

We work in harmony with third-party providers to perform the monthly ORM service. By coordinating through ThoughtWurx, you have one invoice and have the benefit of our existing knowledge of your business to ensure a common brand image is presented after your reputation has been better managed. 

Members Only Offer

2024 Spring Special

Introductory Offer

Save 25%

First-time clients of this service receive the posted discount for any order placed during the offer period using the coupon code shown below. Service must be booked and/or prepaid by the offer expiry date. To secure the promotional rate now, click on the Order button above, then enter the following coupon code on the last page of the checkout to secure your discount.

 

The service must be commenced within 30 days.

This special blossoms on the first day of summer so take advantage today before it hops away with the easter bunnys.

Offer Expires:

June 21, 2024

SP2024-25

To purchase one of our services in either CAD or USD, simply click the Buy Now button for your local currency and you will be taken directly to the Stripe shopping cart checkout. This is our preferred default method of payment using Stripe. However, if you prefer to use the PayPal interface instead, click the PayPal Buy button where you will have the option to use your credit card without creating a Free PayPal account, or you may login into a new or current PayPal account.

 

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For all credit card payments, a fee of 3-4% will be included in the Tax line item at checkout to cover our merchant processing costs. Upon request of an invoice, this transaction fee can be avoided by paying directly by e-transfer. Payments are fulfilled via Stripe, PayPal, or Square.

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To request more information on this specific service, and to inform us about your needs so we can prepare a proper quote, please complete the Service Intake Form by clicking on the button below (note: if it is not clickable, then use the General Request for Quote form by clicking the button in the top margin).

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