Secret Shopping Audit
Our Rate:
$150/hr
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Description
Service: Item-
C01
Are your employees following established procedures regarding the sales process, customer service, internal training, public & investor relations, marketing & branding consistency, etc.? If not, it is often due to employee handbooks, procedure manuals, and systems integration being neglected. Using the "secret shopper" method, also known as mystery shopping, we pretend to be a customer of your business and report back with the detailed eye-opening results. We can then update or develop such tools and then train your staff on how to interpret and apply the guidelines approved by management. Know what your customer experiences when dealing with your company. It's often an eye-opening revelation.
Additional Info
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2018 Fall Special
First time clients of this service
Save 30%
First-time clients of this service receive this discount for any order placed during the offer period. Service can be booked and/or prepaid by the expiry date in order to secure the promotional rate. The service must be commenced with 30 days to be valid.
This Special Offer runs
October 1-31, 2018
so take advantage today before it's gone with the leaves.
FA2018-30
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